Refund Policy

Last updated: 16 July 2026 · Applies to Covertora Pro subscriptions

Short version: All Covertora Pro payments — including your first payment and every renewal — are final. You can cancel anytime to stop future billing, and you'll keep Pro access until the end of the period you've already paid for.

1. No refunds on payments

Because a Covertora Pro subscription grants instant access to premium tools, unlimited processing and every download the moment payment clears, we do not offer refunds on subscription charges. This applies to your first payment and to every renewal.

2. Cancelling your subscription

Cancel anytime from your account (secure Stripe customer portal), or email support@covertora.com.
Cancelling stops future billing immediately — you won't be charged again.
You keep full Pro access until the end of the period you've already paid for, then your account returns to the Free plan.

3. Renewal charges

Subscriptions renew automatically until cancelled, and renewal charges are final in the same way as your first payment. To avoid being billed again, cancel before your renewal date — we send a reminder email in advance. If you believe you were charged in error (for example, a duplicate charge or a renewal after you'd already cancelled), contact support@covertora.com and we'll investigate and correct genuine billing mistakes.

4. EU consumers — right of withdrawal

As an EU business, we note that under EU consumer law you normally have a 14-day right of withdrawal on online purchases. By choosing to start using Pro features immediately after payment, you expressly consent to immediate performance of the digital service and acknowledge that you lose your right of withdrawal once the service has begun, in accordance with Article 16(m) of Directive 2011/83/EU. This does not affect your other statutory rights.